Your information
Privacy Policy
Effective October 28, 2026. This policy explains how Michigan Benefit Services & Family Care, LLC ("we" or "us") collects, uses and protects the information you share with us.
Information we collect
We collect the information you choose to give us, such as your name, phone number, email address, ZIP code and the questions you ask. You may share it through our website forms, by phone, by text or at an appointment. If you apply for coverage, we also collect the details the insurance company needs for your application.
How we use it
- To answer your questions and call you back
- To schedule and confirm appointments
- To help you apply for coverage and service your policy
- To keep records that insurance laws and the companies we work with require
Text messages
If you check the text message box on our website, or agree in person or by phone, we may text you about your request, your appointments and service on your policy.
- How often we text depends on your request.
- Message and data rates may apply.
- Reply STOP at any time to stop texts. Reply HELP for help, or call us.
- Agreeing to texts is never required to buy anything.
We do not sell or share your mobile phone number or your text message consent with any third parties or affiliates for their marketing purposes. Text message opt-in data and consent are not shared with any third parties.
When we share information
We do not sell your personal information. We share it only:
- With the insurance company you choose to apply with
- With service providers that help us run our office, such as phone, email and secure hosting services, who must keep it confidential
- When the law requires it
How we protect it
We use secure, password-protected systems and limit access to the licensed staff who need it to help you.
Your choices
You can ask us to stop calling, texting or emailing you at any time. You can also ask what information we have about you or ask us to correct it.
Contact us
Michigan Benefit Services & Family Care, LLC
4884 South Wayne Road, Wayne, Michigan 48184
844.940.4000 · [email protected]